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In providing onsite computer and data related services to
businesses, our mission is three fold:
- To build an organization that is NOT the wealthiest,
NOT the biggest, NOT the most recognized. Our goal is to
build an organization that provides the highest quality
personnel a business can hire to outsource their IT
needs.
- To build an organization whose success stems from top
quality team players rather than the independent success
of individuals.
- To build an organization that our employees and our clients
value and want to see prosper.
How will we accomplish that mission and what drives our success
at Automated PC Technologies Inc.? We are convinced that the
key to creating a truly great IT outsourcing company is a
solid focus on the Core Values and Beliefs that guide
our business. If our staff is not following these guidelines,
call us on it. We welcome and appreciate any comments.
- We do what we say we are going to do. And if it cannot
be done, we own up to it - Integrity and honesty are our
top two values.
- We respect our staff and our clients. We believe individuals
who are treated respectfully and given responsibility respond
with dedication.
- Work and family are both important parts of life, and
must be balanced carefully. We will not allow our staff
to jeopardize the health or safety of their families.
- We take our time and pay attention to detail. Following
instructions carefully and concisely keeps mistakes down.
Detailed careful documentation of information helps us excel
at what we do.
- We insist on giving our best effort in everything we undertake.
Furthermore, we see a huge difference between "good
mistakes"(best effort, bad result) and "bad mistakes"(sloppiness
or lack of effort.)
- We are clear and concise. We understand communication
is key to customer service and is critical to the success
of our team.
- Neatness - A tidy workplace is a sign of a successful
workplace - We believe that being organized and neat leads
to fewer problems and mistakes.
- We feel a sense of urgency on any matters related to our
customers. We own problems given to us and are diligent
to solve them.
- We care about our actions and appearance. Our customers
are purchasing professional services - Nothing but professional
actions and appearance should be expected.
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