In providing onsite computer and data related services to businesses, our mission is three fold:

  1. To build an organization that is NOT the wealthiest, NOT the biggest, NOT the most recognized. Our goal is to build an organization that provides the highest quality personnel a business can hire to outsource their IT needs.
  2. To build an organization whose success stems from top quality team players rather than the independent success of individuals.
  3. To build an organization that our employees and our clients value and want to see prosper.

How will we accomplish that mission and what drives our success at Automated PC Technologies Inc.? We are convinced that the key to creating a truly great IT outsourcing company is a solid focus on the Core Values and Beliefs that guide our business. If our staff is not following these guidelines, call us on it. We welcome and appreciate any comments.

  • We do what we say we are going to do. And if it cannot be done, we own up to it - Integrity and honesty are our top two values.
  • We respect our staff and our clients. We believe individuals who are treated respectfully and given responsibility respond with dedication.
  • Work and family are both important parts of life, and must be balanced carefully. We will not allow our staff to jeopardize the health or safety of their families.
  • We take our time and pay attention to detail. Following instructions carefully and concisely keeps mistakes down. Detailed careful documentation of information helps us excel at what we do.
  • We insist on giving our best effort in everything we undertake. Furthermore, we see a huge difference between "good mistakes"(best effort, bad result) and "bad mistakes"(sloppiness or lack of effort.)
  • We are clear and concise. We understand communication is key to customer service and is critical to the success of our team.
  • Neatness - A tidy workplace is a sign of a successful workplace - We believe that being organized and neat leads to fewer problems and mistakes.
  • We feel a sense of urgency on any matters related to our customers. We own problems given to us and are diligent to solve them.
  • We care about our actions and appearance. Our customers are purchasing professional services - Nothing but professional actions and appearance should be expected.