You can open a trouble ticket with us anytime during normal business hours. You have several options:

Call APT Technical for Support: [770-952-1050]
Open a Trouble Ticket online.
Fax a Trouble Ticket to [678-819-5534].

APT is open Monday-Friday, 8:00 AM - 5:00 PM (EST).

If you are an APT customer and have an after-hour emergency situation, you can reach us by dialing our regular telephone number:

Help Desks : HD-1 HD-2 HD-3 HD-4 HD-5 HD-6

Emergencies: Press 1 for After hours emergency.

Non-emergencies: Press 3 to leave a general message for next business day call back.

After hours technical support is available:
Monday through Friday 8:00 AM - 8:00 PM (EST)
Saturday 9:00 AM - 4:00 PM (EST)
Sunday and Holidays 11:00 AM - 4:00 PM (EST)